Welcome to ToHerzegovina Travel. We are committed to protecting your privacy and providing transparency about how we collect, use, and safeguard your personal information. This Terms and Conditions & Privacy Policy outlines our practices and your rights.
Terms of Use
1. Acceptance of Terms
Welcome to toherzegovina.ba, operated by ToHerzegovina Travel. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions of use. If you do not agree with these terms, please refrain from using our website.
2. Website Content
All content on toherzegovina.ba, including text, images, and multimedia, is provided for informational and promotional purposes only. We reserve the right to modify or discontinue any aspect of the website at any time.
3. User Conduct
You agree to use toherzegovina.ba in a manner consistent with all applicable laws and regulations. Any unauthorized use, including but not limited to hacking, distribution of malware, or engaging in unlawful activities, is strictly prohibited.
4. Third-Party Links
Toherzegovina.ba may contain links to third-party websites, tour operators, or service providers. These links are provided for your convenience, and ToHerzegovina Travel does not endorse or take responsibility for the content, practices, or policies of these external websites.
6. Limitation of Liability
ToHerzegovina Travel is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the website. We do not warrant that the website will be error-free or uninterrupted.
Privacy Policy
1. Information Collection
We collect personal data as part of our business relationship with you, including information necessary for order management, booking, and additional services. This may include your personal details (e.g., name, address, contact details, nationality), order/booking data, data from the fulfillment of contractual obligations, advertising and documentation data, register data, image and sound data, and information from your electronic communication with us (e.g., cookies).
2. Use of Data, Purposes, and Legal Basis of Data Processing
We process your personal data in accordance with GDPR and the Austrian Data Protection Act for the following purposes and legal bases:
We may use your data to customize and improve your user experience, contact you, and fulfill contractual and legal obligations.
3. Recipients of Data
Your data may be transferred to the tour operator carrying out your booked tour. If the tour operator is located outside the EU, your data may be transferred to a third country. We strive to ensure data protection standards align with those in the EU. We share personal data with advertising partners, using hashed email addresses for marketing.
4. Data Storage Periods
We retain your data for the duration of our business relationship and comply with legal safekeeping obligations. Statutory limitation periods may extend data storage for up to 30 years.
5. Protection Rights
Under Chapter III of GDPR, you have rights to access, limit processing, correct, delete, object, and data portability. You can revoke consent at any time. To exercise these rights or file complaints, contact us at travel@toherzegovina.ba
6. Cookies
We use cookies to enhance your user experience.
7. Children
Persons under 18 are not allowed to become members of our site.
8. Editing or Deleting Your Account Information
You can edit your account information or request account deletion by contacting us.
9. Changes to this Privacy Policy
We may update this policy periodically without notification. Please check for changes.
10. No Guarantees
While we maintain data protection standards, factors beyond our control may result in disclosure. We disclaim any warranties or representations regarding data maintenance or nondisclosure.
11. Contact Information
For questions, please contact us at travel@toherzegovina.ba